About Guild Articles
Find practical, solution-oriented information—on design, development, management, technology, and executive matters—that you can use to make well-informed business decisions to ensure your organization’s success with learning.
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The Illusion of Choice: Making Compliance Training Compelling
Creating effective annual compliance training is a common challenge for instructional designers. How can such training “cover all the bases,” yet be interesting and compelling for learners? At CarMax, creating an illusion in the minds of the learners paid tangible dividends! Read how they did it.
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Development Tips: Enhance Presentations with These CSS3 Tricks
CSS3 provides some very interesting new formatting possibilities for your eLearning content. Unfortunately, browsers handle these techniques in different ways. Here are three new formats (rounded corners, color gradients, and newspaper columns) and step-by-step instructions that accommodate the various browsers!
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Train, Empower, Achieve: New Thoughts in Performance Support
In the past, employees would have learned details of their jobs through formal training, through coaching, and by informal learning through Internet searches and conversations with peers. Today, formal and informal learning, together with coaching and coupled with performance support at the point of need, provide faster, more accurate knowledge application and greater speed to competency.
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The Resurgence of Performance Support: Allison Rossett
With the emergence of mobile devices and new understanding of the ways that people learn, performance support has become a “must-have” competence for instructional designers. What are the factors that led to this? Allison Rossett offers her insights.
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Marc My Words: The Fall and Rise of Performance Support
After two decades in eclipse during the rise of eLearning, performance support is returning to become an essential part of business strategy. Marc reflects on the significance of this re-focus in the world of learning and performance.
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Performance Support Maturity (PSM): A Performance Support Rebirth
Performance support is undergoing a renaissance. Empirical research and case studies have made us smarter about implementing performance support. Web 2.0 technologies have made it easier and less costly to adopt. Here is a method that will help identify areas to improve your strategy, and advance the sophistication of your performance support organization.
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Book Review: Unschooling Rules, by Clark Aldrich
For anyone who thinks education in America isn’t quite right and wants to do something about it, add Clark Aldrich’s Unschooling Rules to your summer reading list. This quick read of Aldrich’s 55 common-sense insights will surely pique your interest. And you may soon find yourself unlearning everything you know about schools in America today.
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Nuts and Bolts: Narrating Our Work
Here’s a true story about physical rehab turned learning turned hobby turned community of practice turned two successful businesses, all via informal, social means. And all within six months.
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Performance Support Infrastructure: Get the Water to the End of the Row
Performance support needs a performance support architecture that facilitates the transfer and sustainment of training, so that the performance support resources are delivered to every performer at the right moment, but just what is required to enable effective performance at every changing moment. Read about the way to provide what is too often the “missing link” in performance support.
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The Impact and Role of Performance Support: Conrad Gottfredson
Organizations need to know that when employees finish the eLearning or training that we provide, those employees can perform. That’s what performance support does: it looks beyond learning to on-the-job performance.