Management & Strategy

The strategic approaches used to shape the direction of the learning function and to support the design and development of learning solutions.





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  • Baselines & Benchmarks: How Raw Data Becomes Actionable Insights

    Baselines & Benchmarks: How Raw Data Becomes Actionable Insights

    If your function uses an intake form, you’re sitting on more than a decision tool. You’re sitting on an amazing data source that, with analysis, becomes information you can act on.

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  • Fitting in Feedback

    Fitting in Feedback

    Feedback is complex. It includes what employees experience themselves and what they see happening to colleagues.

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  • Aha Moments from DevLearn 2025: Why Community Is Still L&D’s Competitive Advantage

    Aha Moments from DevLearn 2025: Why Community Is Still L&D’s Competitive Advantage

    For all the focus on AI at DevLearn 2025, some of the most meaningful “aha” moments had nothing to do with technology. Instead, they pointed to something more enduring: the importance of connection, conversation, and community in a time of rapid change.  As we asked influencers what stood out most, and what they said pointed to the fact that […]

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  • Customer Education as a Growth Lever: A Conversation with Debbie Smith, President, CEdMA

    Customer Education as a Growth Lever: A Conversation with Debbie Smith, President, CEdMA

    Customer education can serve many roles. In some companies, it generates revenue. In others, it reduces churn, lowers support costs, drives adoption, or fuels expansion. The problem is not choosing the wrong role—it’s never asking the question in the first place.

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  • Debunking L&D Myths: What DevLearn Attendees Want to Change in 2026

    Debunking L&D Myths: What DevLearn Attendees Want to Change in 2026

    At DevLearn, we asked attendees what L&D myths they’re ready to leave behind in 2026. Their answers reveal an industry eager to challenge assumptions and rethink how learning really works.  Learning isn’t easy to create  One of the most direct misconceptions attendees called out is the idea that creating learning is simple. There’s often a perception that anyone can quickly put together a course or training and […]

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  • L&D’s Impact on Career Growth & Mobility

    L&D’s Impact on Career Growth & Mobility

    Most HR leaders believe L&D supports progression, but many employees still don’t feel the connection. The good news is that this gap is fixable.

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  • Building a Thriving Organizational Culture: Strategies for Success

    Building a Thriving Organizational Culture: Strategies for Success

    Culture is no longer just an HR initiative—it has become a central strategic priority.

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  • Real Challenges, Straight from the DevLearn Community

    Real Challenges, Straight from the DevLearn Community

    At DevLearn 2025 we asked attendees to share their current biggest challenge. Their answers weren’t about trends or buzzwords. They were practical, immediate, and human.  Across industries and roles, clear themes emerged, and they paint a picture of what learning professionals are navigating behind the scenes today.  Doing More with Less  Capacity was the most common challenge. Small teams are supporting entire departments, sometimes entire states. Many […]

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  • How to Make L&D Hard to Overlook

    How to Make L&D Hard to Overlook

    Let’s face it: when it comes to allocating funds or making budget cuts, at many organizations, learning and development often gets the short end of the stick. So how can you make the value of learning hard to overlook?  I sat down with the two AdventHealth speakers from our Communicating L&D Impact Online Conference to get their advice on conveying learning’s ROI to business leaders. Check out the real-life examples from Amy Colasanti, Learning Alignment Supervisor, and Natasha McIlmurray, Learning Quality Assurance Specialist:  Q: How […]

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  • What Excites Attendees About Being at DevLearn 

    What Excites Attendees About Being at DevLearn 

    We asked our DevLearn 2025 influencers what excites them most about being at the event, and while their answers vary, there is a consistent theme throughout. What brings them to the event year after year isn’t just the sessions and technologies, it’s the feeling of being a part of something shared.  It starts with the people  It is no surprise that a common theme is […]

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