Management & Strategy
The strategic approaches used to shape the direction of the learning function and to support the design and development of learning solutions.
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Before You Teach Managers How to Give Feedback, Teach Them to See the Moment
The next time a stakeholder says, ‘Our managers need feedback training,’ start by asking what managers are noticing, what causes them to hesitate, and whether they’re addressing issues while they’re still small.
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The Content Boom Is Coming. Is Learning Operations Ready?
The next era of learning will not be defined by how much we can create, but by how we decide what is worth creating.
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The 7 Seats at Your Leadership Table
Your leadership was never just about what you bring to the table. It’s about knowing who else belongs at it.
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Stop Training People on AI; Start Training Them to Do Better Work Using AI
Allowing individuals to engage in role-based, highly contextualized AI training gives them the opportunity to explore how AI changes their work processes and make decisions on when to use it, what to trust, and what to change.
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Social Learning in a Skills-Based Economy
The future of L&D may depend less on producing more content and more on designing learning systems that combine content, practice, feedback, social support, and trust.
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Use AI Effectively & Safely in High-Risk Environments
This session explores the practical boundaries between human decision-making and AI-supported work in instructional design. It introduces a clear distinction between traditional automation and generative AI and examines how each can be used effectively without compromising accuracy, compliance, or defensibility. Grounded in experience across military, education, and DOE-aligned training environments, this session focuses on the realities of designing training in high-consequence, regulated contexts where decisions must be auditable and outcomes must be defensible. Through real-world examples and contrasting use cases, we will explore where AI can act as a true force multiplier, where it introduces hidden risks, and how to…
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More Human by Design: Leading with What AI Can’t Replace
Drawing on her work helping organizations build stronger leaders and workplace cultures, Beth Ridley invites you to explore how AI can become a catalyst for more intentional leadership, creativity, and connection—not less. Through her Choose, Connect, Create framework, you’ll discover how to delegate routine work to AI while investing more deeply in the judgment, relationships, and ideas that create lasting impact. You’ll leave with practical questions and strategies for deciding what to hand off to AI, where to focus your own energy, and how to become more human by design in the age of artificial intelligence.
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What Workplace Friction Teaches Us About Leadership
The goal isn’t less workplace friction but a better understanding of what the friction is telling us…. Ask where the friction is coming from, what it might be revealing, and whether the solution belongs with the individual, the relationship or the system.
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How Power Cuts Leaders Off from Learning: Noel Tichy & the Unteachable Leader
History continues to repeat itself because too many institutions want the appearance and benefits of learning without undertaking the work that makes learning possible.
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Speaking the Same Language: Iuliia Algasova on Building a Skills-Based Organization
Iuliia Algasova is a learning leader focused on skills development, capability building, and the thoughtful use of AI in learning. As Vice President, Skills Development at BlackRock, she works at the intersection of business needs, workforce capabilities, and modern learning design, helping develop job-ready skills at scale. Her background in teaching, online learning, and content strategy brings both innovation and empathy to her work, while her recognition as one of the Learning Guild’s Thirty Under 30 reflects her commitment to practical, human-centered learning. In this Q&A interview, she discusses how skills can create a shared language across learning, talent, and…