Measurement & Evaluation
Advanced analytics and real-time dashboards are redefining learning measurement, enabling organizations to link development efforts directly to performance outcomes and business value.
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Keep Your Finger on the Pulse: Brandy Ford on Learning Analytics, Technology, and Change
Learning leaders are navigating rapid changes in business needs, technology, and workforce skills. And keeping pace requires staying closely connected to the organization. With more than 20 years of experience in learning and development, Brandy Ford has seen that evolution firsthand. As Head of Learning Analytics and Technology at FM, she oversees learning strategy, analytics, and the technology that supports the organization’s global learning culture. In this interview, Ford discusses the importance of measuring learning’s impact, maintaining strong relationships with stakeholders, and building a future-ready learning ecosystem. She also offers a preview of the practical conversations and solutions she hopes…
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A Practical Framework for AI-Generated Assessments in Education & Corporate Training
The first and most critical step in developing effective AI-driven assessments is conducting a comprehensive needs analysis and setting clear, specific goals.
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Your Data Is Only as Good as Your Governance
Governance shapes how we manage our own data, request data from others, prepare it for use, and understand what happens to it when vendors are involved.
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Building Leadership in the Moments That Matter: A Conversation with Ryan Decoste
Ryan Decoste’s path into learning and development began unexpectedly, but it sparked a career spanning more than 20 years in leadership, performance, coaching, and organizational development. Today, as Senior Vice President of People and Organizational Development at Klick, Ryan helps shape everything from onboarding and skill development to coaching and performance across a global organization. In this Learning Expert Spotlight, Decoste discusses the importance of staying close to the business, recognizing the signals hidden in organizational data, and designing development around the real challenges leaders face. At Learning Leadership, he’ll bring these ideas to his discussion, What if leadership capability is built in moments—not programs?, where attendees will explore…
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From Content to Capability: Danielle Eisenach-Reichel on the Future of Learning Leadership
As part of our Learning Expert Spotlight series, we spoke with Danielle Eisenach-Reichel, Global Director of Facilitation at Fresenius Medical Care, ahead of her discussion at Learning Leadership 2026. In a rapidly evolving workplace, the role of learning leaders has expanded far beyond delivering training programs—they’re now responsible for building leadership capability, navigating complexity and driving meaningful behavior change. Danielle is at the forefront of that transformation. In this interview, she shares why values-driven leadership is more important than ever, how organizations can move beyond content to create lasting impact, and what attendees can expect from her Learning Leadership breakout discussion on turning values…
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Looking Upstream: A Conversation with Craig Taylor on Designing the Conditions for Success
Product usage does not guarantee that the customer is achieving the outcome… Equally, low product usage does not mean that the customer is not getting value from the product.
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What Your Training Misses: The Signals That Actually Drive Performance
Join us as we will discuss how and why traditional training misses the signals that impact real-world performance, and where gaps show up in conversations. We will identify the nonverbal and behavioral signals (tone, timing, facial expression, response patterns) that separate knowledge from readiness. Explore how practice-based learning makes these signals visible and measurable. In this session, you will learn how to move beyond completion rates and quiz scores to measure what matters: behavior change, competency, and readiness.
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3 Questions to Address Before You Collect Any Data
When leadership asks for completion rates, [these three] questions help you respond with more than a number and more than they anticipated! This is where you, as a trusted advisor, begin to shine.
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Beyond Compliance: Using Learning Analytics to Drive Engagement & Impact
Many organizations struggle to move beyond compliance-based learning metrics, leaving valuable insights untapped. Traditional learning analytics often focus on course completions rather than engagement, retention, or business outcomes. This session will show how organizations can evolve their approach by integrating xAPI, Power BI, and Power Automate to track learner interactions beyond pass/fail metrics—including behaviors such as video engagement, resource downloads, and post-training actions. We will explore real-world case studies where learning analytics transformed business impact, shifting L&D from a cost center to a strategic partner. Through participation in hands-on exercises and discussions, you will leave with a blueprint for implementing…
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The L&D Metrics Hierarchy: Mapping Learning Data to Business Outcomes
Most L&D teams either track everything—or nothing at all. They collect dozens of metrics that don’t matter or rely on completion rates that say little to executives. In this hands-on session, I’ll introduce the L&D Metrics Hierarchy—a four-tiered framework developed to help Fortune 500 companies align learning metrics with business outcomes. As we explore each tier: Business Impact, Performance Outcomes, Learning Engagement, and Operational Efficiency, you will learn to use them to separate signal from noise. Together, we’ll learn to map your current metrics to strategic goals, uncover measurement gaps, and select the right visualizations to tell your story. You’ll…