About Guild Articles
Find practical, solution-oriented information—on design, development, management, technology, and executive matters—that you can use to make well-informed business decisions to ensure your organization’s success with learning.
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Twenty-Five Years Later: Performance Support Adoption
Timing is important. Even a brilliant idea, if launched at the wrong time, can take years to gain adoption and bear fruit. So it was with performance support. But now research is showing that the time is right, and here is a preview of some findings that the author will present at Performance Support Symposium 2013 (September 9 – 10 in Boston).
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Nuts and Bolts: Instructional Design 101—Be a Learner
Steve Jobs once made the observation that diverse experience is important. Without that diversity, he said, “A lot of people … don’t have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one’s understanding of the human experience, the better design we will have.” Here’s how to gain some perspective.
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The Six Proven Steps for Successful LMS Implementation (Part 2 of 2)
What does successful LMS implementation require? These projects can involve significant investments of time, money, and planning, and there is a proven process for success. This article completes the steps in the process that many organizations have followed for successful implementation efforts.
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Toolkit: Composica Enterprise 6—Compose Your eLearning Courses
Composica Enterprise is an eLearning development tool that may never have caused a blip on your radar screen. This is a tool that offers true group authoring, including built-in task management, social and workflow tools, and many other features that may make it a very good fit for some organizations. Read here about how Composica differs from tools you are already familiar with.
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The Six Proven Steps for Successful LMS Implementation (Part 1 of 2)
What does successful LMS implementation require? These projects can involve significant investments of time, money, and planning. In this series, you will find a complete outline of the steps in the process that many organizations have followed for successful implementation efforts.
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Research for Practitioners: Does Problem-based Learning Work?
Is it more effective to instruct—to present concepts and examples and then provide practice—or to challenge learners with ill-structured but carefully chosen problems and to facilitate dialogue about solutions? It’s a complex and somewhat controversial question, but research offers some important guidelines that will help you fine-tune your learning designs.
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MOOCs in Higher Education: Options, Affordances, and Pitfalls (Part 2)
Educators have a number of concerns about what it takes to make a MOOC successful. This, the second of two articles, addresses assessment and credentialing, copyright, and some key MOOC principles that will be useful to practitioners in any organizational context.
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Putting Out Fires, Part 3: eLearning Project Documentation
Up to this point in the series on picking up someone else’s project, Joe and Jennifer have covered the things you should find out before accepting the job, and what to look for in the project files. Now they detail what to document as you do your revisions—and why!
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Evaluation and the Gift of Performance Support
How can your organization improve quality, increase efficiency, consistently achieve goals, and find out the strategic value of those accomplishments? Effective evaluation is the key. Here are some important ideas on an approach that makes evaluation more feasible and enables it to produce quality, efficiency, results, and value!
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The Gamification of Retail Safety and Loss Prevention Training
In spite of a robust store-level safety and loss prevention awareness program, employees were not retaining or operationalizing the learning. With over 19,000 employees undergoing the training, it was becoming important for Pep Boys to find a way to make the learning stick over a longer period. The answer may surprise you: games. Read about how they did it.











