About Guild Articles
Find practical, solution-oriented information—on design, development, management, technology, and executive matters—that you can use to make well-informed business decisions to ensure your organization’s success with learning.
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Burned Out on Feedback: How Rating Fatigue Undermines Performance Reviews & What You Can Do About It
‘Rating fatigue’ can lead to poor quality reviews. Learn why this matters and how to avoid it.
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Is Technology Making Us Dumber? Leveraging Tech & AI for Supercharged Learning
Rather than fearing the ways that AI is changing L&D, let’s take a look at how it can become a powerful ally.
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Learning Leader Q&A on AI research and Award-Winning L&D
I recently caught up with Dr. Becky Burke, VP Learning & Strategic Development at BankWest, Inc., to discuss her team’s challenges, her AI research, her award-winning L&D program, and her Learning Leadership Conference sessions: Q: How did you get your start in learning and development? A: When I began working at BankWest full time, I was in a management training program which rotated me through all the different departments of the bank. In 2006, I spent a year in training, and I just loved it. Eventually, I had to move on to different areas of the bank. In 2011, I…
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Soft Skills, Hard Results: Measuring the ROI of Human Skills Training
Designing for ROI with immersive or roleplay-based training can bring measurable performance improvement.
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The Architecture of Error: Persistent Flaws Despite Advancing Capabilities
LLMs never say, “I don’t know.” Instead, they provide a contextually coherent response, which may be completely false. Learn to recognize and avoid this and other common AI errors.
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Keynote Speakers Announced for the Learning Leadership Conference 2025
New York, NY – The Learning Guild has announced keynote speakers for the Learning Leadership Conference 2025, which takes place October 1–3 at the Rosen Centre Hotel in Orlando, FL. This year’s program will feature presentations by Wendy Gates Corbett and Frank Nguyen, two of the most prominent figures in the learning and development field. Wendy Gates Corbett, CPTD, an Adjunct Professor of Leadership & Management at Duke University will deliver a keynote titled “Connected, Respected, Successful.” Known for her work promoting inclusive workplace cultures, Corbett brings over 20 years of experience in leadership training and professional development. Her session…
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Giving Technical Interns a Head Start: Why Speaker Training Matters
By Neil Thompson As summer rolls in, thousands of college students across the country start internships. These interns, especially those in technical departments, represent the future workforce. They come equipped with technical know-how, but there’s a vital piece of the workplace puzzle they often lack: soft skills, particularly communication. Engineering curricula tend to emphasize coding, algorithms, and systems design, but rarely do they prepare students to speak about their work in clear, compelling ways. The result? Interns with excellent technical aptitude but limited ability to communicate their work to nontechnical stakeholders: executives, clients, or even colleagues in different departments. This…
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What Next-Gen Learning Leaders Are Doing Differently
By Briana Gattis and Paige Yousey Over the last decade, there has been a quiet tug-of-war between the established generation of business leaders, Gen X and Baby Boomers, and the rising voices of Millennials and Gen Z. Critics of the new generations would tell you that Gen Z is too idealistic, too sensitive, and not willing to put in the work. New leaders challenge that notion—we’re ready to shake things up and leave a mark on the industry. We’re blending empathy and technology and rethinking what learning & development looks like to build an empowered workforce, driven by curiosity. More…
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Four AI-Proof Skills to Develop in Yourself and Your Workforce
There’s no question that AI is changing the face of work, including what skills employees need to have. In Justin J. Shaifer’s keynote at DevLearn 2024, he expanded on four skills that learning & development professionals will need to have in the future and that they will need to teach to the workforce at large: Prompt engineering While this skill was obsolete just a few years ago, everyone will now have to learn how to provide high-quality prompts to chatbots to get the output they need. Employees will have to discover skills to write precise prompts that AI can use…
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Customer Success Is Your Learning Success
Extending the L&D function to include customer education brings surprising benefits, such as improving relationships with customers.