Data & Analytics
Gauging the performance of learners—and of learning—using a variety of methods, information and approaches helps L&D improve learning solution design and development.
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No Evidence, No Adoption: Why Capability Frameworks Stall After Launch
Capability frameworks take months to build. They get signed off, rolled out, used for one review cycle, and then they go quiet. Managers stop referencing them. Employees don’t open their plans again. The framework becomes a system nobody visits. Design is not what went wrong. What separates the frameworks that are embedded from the ones that quietly die, is whether they produce tangible results. An assessment finds a gap. The gap becomes a plan the employee owns. The plan becomes targeted learning. Run it once and it is an exercise. Run it again against the same standard to yield results.…
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Inaugural Learning & Performance Tech Week to bring together learning professionals across a wide variety of industries
Learning Leadership and DevLearn will run consecutively in Las Vegas from November 2 – 6, connecting professionals across strategy, design, technology, and practical application New York, NY – October 22, 2026 – The inaugural Learning & Performance Tech Week will bring together professionals from across the learning field, including learning and talent development leaders, instructional designers, customer education professionals, higher education teams, and those working across performance, skills, data, measurement, and learning technology. The week will combine two events at MGM Grand in Las Vegas. Learning Leadership will take place from November 2 – 3, followed immediately by DevLearn Conference…
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Beyond the FAQ: How Customer Education Creates Lasting Value
Mark Oehlert, Director of Customer Education at Qualtrics, has worked across internal L&D, government training, and customer-facing education. In this interview, he discusses what changes, and what remains the same, when your learners are customers, why customer education metrics can provide a sharper view of impact, and how organizations can move beyond quick answers to create learning experiences that drive deeper engagement and value. He also previews his DevLearn 2026 session on what internal L&D teams can learn from customer education, and vice versa. Q: How did you get your start in learning and development? A: Yeah, you know, pretty…
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Keep Your Finger on the Pulse: Brandy Ford on Learning Analytics, Technology, and Change
Learning leaders are navigating rapid changes in business needs, technology, and workforce skills. And keeping pace requires staying closely connected to the organization. With more than 20 years of experience in learning and development, Brandy Ford has seen that evolution firsthand. As Head of Learning Analytics and Technology at FM, she oversees learning strategy, analytics, and the technology that supports the organization’s global learning culture. In this interview, Ford discusses the importance of measuring learning’s impact, maintaining strong relationships with stakeholders, and building a future-ready learning ecosystem. She also offers a preview of the practical conversations and solutions she hopes…
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Speaking the Same Language: Iuliia Algasova on Building a Skills-Based Organization
Iuliia Algasova is a learning leader focused on skills development, capability building, and the thoughtful use of AI in learning. As Vice President, Skills Development at BlackRock, she works at the intersection of business needs, workforce capabilities, and modern learning design, helping develop job-ready skills at scale. Her background in teaching, online learning, and content strategy brings both innovation and empathy to her work, while her recognition as one of the Learning Guild’s Thirty Under 30 reflects her commitment to practical, human-centered learning. In this Q&A interview, she discusses how skills can create a shared language across learning, talent, and…
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From Course Hours to Skills Data: Redesigning L&D Programs for Proof of Capability
Most L&D teams are running serious learning programs, but have a hard time answering the questions leadership keep asking: How do we know employees are building skills? And what do those new skills mean for the business? Completion rates and course hours tell you what happened. They don’t tell you what employees can do, or whether that capability is visible enough to drive internal mobility, inform talent decisions, or survive a budget conversation with the C-suite. Credentials, built the right way, are how capability becomes visible. In her role as Accredible’s Professional Services Lead, Lauren Shapiro has seen firsthand what…
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Your Data Is Only as Good as Your Governance
Governance shapes how we manage our own data, request data from others, prepare it for use, and understand what happens to it when vendors are involved.
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Looking Upstream: A Conversation with Craig Taylor on Designing the Conditions for Success
Product usage does not guarantee that the customer is achieving the outcome… Equally, low product usage does not mean that the customer is not getting value from the product.
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Canvas Career by Instructure: AI-Powered Skills LMS for Modern L&D
L&D teams have more opportunities than ever to build programs that directly connect with what learners need and what organizations are trying to achieve. The challenge is finding the time and capacity to do it well when content production, reporting, and administrative work fill most of the calendar. This demo shows how Canvas Career by Instructure, a skills-based LMS built for workforce learning, uses AI across the full workflow. We’re showcasing an end-to-end AI workflow that does the heavy lifting for you; from an AI Learning Assistant that personalizes engagement to an Authoring Agent that builds high-impact content from scratch.…
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3 Questions to Address Before You Collect Any Data
When leadership asks for completion rates, [these three] questions help you respond with more than a number and more than they anticipated! This is where you, as a trusted advisor, begin to shine.