Lauren Milstid
Senior Learning Experience Designer, TorranceLearning
Lauren Milstid, M.S., has 15 years of experience in learning and development and is the Senior Learning Experience Designer at TorranceLearning. She thrives at the intersection of L&D, leadership, and Lean Six Sigma, using these strengths to drive performance and streamline processes.Lauren specializes in distilling complex ideas into clear, actionable solutions that help learners, stakeholders, and teams focus on what matters most. She facilitates Action Mapping workshops to align learning with business goals and translates data into informed decisions and impactful learning experiences. She also leads efforts in AI adoption. Lauren co-created the AI Driver’s Permit learning product and coaches teammates on using AI to enhance learning design and workflow efficiency.
Latest from Lauren Milstid
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What 556 L&D Professionals Are Using (Not Just Talking About)
There’s a wide gap between trendy new tech and emerging tools that people are actually using. Explore the adoption curve with new Learning Guild research.
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Workplace Learning Technologies Adoption
This research report cuts through the hype to reveal how L&D organizations are adopting new tech. Discover key motivations and barriers to adoption, understand AI’s pervasive role, and gain actionable recommendations to strategically plan your tech ecosystem whether you’re catching up or forging ahead.
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Trust in the AI Rollout
By Megan Torrance and Lauren Milstid Visit the website of any major technology consultancy firm and search for “trust in AI.” You’ll get articles full of essential and valid topics, such as explainability, security, data privacy, reliability. These are the cornerstones of technical trust, and they’re critically important. We want to know the AI models are sound, the data is safe, and the output isn’t unintentionally biased. But there’s a big hole in that conversation—and it’s a human-sized one. As learning & development (L&D) professionals, we often sit in the space between systems and people. And while IT teams can…
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AI Impact Zones for L&D
By Megan Torrance and Lauren Milstid We’re well past the moment of wondering if AI will affect learning and development (L&D). It’s already here—showing up in tools, workflows, learner experiences, and even the work itself. But when everything’s shifting all at once, it’s hard to know where to start. We’ve found that it helps to explore AI in L&D through three distinct but overlapping zones of impact. These AI Impact Zones give us a way to name what’s happening, plan where we’re going, and take more strategic steps forward. Each zone reflects a different way AI is changing how we…
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Skilling Up for AI Transformation
By Megan Torrance and Lauren Milstid Back in the summer of 2023, the AI buzz was loud and growing louder by the day. In nearly every conversation, learning leaders were asking versions of the same question: How do we get our people ready for this? Not just ready to click through a webinar or try out a chatbot, but really ready—to use it, adapt with it, and lead with it. Spoiler: It’s not just about training. It’s about transformation. And not the kind that happens overnight. In fact, it’s ongoing. Lately, I’ve been in a lot of conversations—some casual, some…
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Design for Change: Because You Know It’s Coming
By Megan Torrance and Lauren Milstid You’ve been there before. You mapped out the perfect route. The plan was solid, every step carefully laid out. The team was prepared, and the destination was clear. Then, the landscape shifted. A key stakeholder left, priorities changed, a new SME joined the team, or new requirements emerged. Suddenly, your well-planned path no longer works, and you’re forced to reroute. Your project has been waylaid by an onslaught of change. What if, instead of resisting change, you designed for it from the start? That begins with anticipating the shifts ahead—before they disrupt your project.…