The world of work demands that people stay connected. Connection enhances employee engagement, extends knowledge sharing and breeds creative solutions. Our leaders and practitioner-led panel will openly discuss various approaches to social learning in our dynamic work environments, including peer-to-peer learning and mentorship programs and social technology use for knowledge sharing. The discussion will also examine measuring the impact of social learning on employee performance, including metrics such as knowledge retention, collaboration, and engagement. You will leave with real-world examples of social learning, the challenges and solutions being created for meeting the demands of modern work and learning.

What if there was a way to get more accurate data on what, how, and when people needed to learn? Standard L&D analytics generally measure content: Who took what course or module? Where did they take it? When? And, did they like it? We assess with ADDIE models, trying to ensure we hit the right pain points for learners. We use surveys and guesswork. Yet we ignore social learning, the very best source of learning data in an organization. This session will teach you how to measure the impact social learning has on organizational performance, drill down into what data…

There are hundreds of eLearning developers working for a variety of government agencies across the state of Washington. Many are experts in specific aspects of eLearning such as accessibility or graphic design, but lack expertise in other areas. Being disconnected, developers resorted to Google searches and larger online communities to grow knowledge and skills. Utilizing these resources, we found many others in Washington state government who had the answers to our questions, and we had answers to theirs. We needed a way to come together, share ideas, trials, and build a community where it is safe to ask questions. In…

In 2022-23, social learning and collaboration jumped nearthe top of Donald Taylor’s Global Sentiment Survey again. This is no surprisegiven the renewed focus on new ways of working during the COVID-19 pandemic.The modern work environment requires a shift to social first approaches yet ourvery organizational systems and design can hinder connection and collaboration!How do you support efforts to change the rules people operate under and wheredo you start? L&D, technology, and leadership all have a role to play, butthey might not be what you’ve been told or come to expect. In this session,you’ll learn the importance of approaching performance challenges…

When social learning means are appropriate to the ends and constraints of high stakes performance, there are impactful considerations for any enterprise and its L&D function in the strategies and tactics they might employ in leveraging the knowledge and skills of some for the development of others. This session will address the non-conscious nature of knowledge, the continuum from very informal to very formal social learning as impacted by the performance stakes and complexity, and share examples of the content structure of social learning guides and the structure of the social learning systems administrative that might be needed on its…

Do you find that your employees aren’t retaining the knowledge presented to them? This is a common challenge faced by trainers and educators. The traditional one-way communication model of training often fails to provide the necessary reinforcement for employees to retain new information. In this session you’ll learn approaches to help you overcome this challenge by engaging your audience and encouraging them to interact, talk about the training, and learn from each other. By incorporating social learning into your training programs, you will be able to improve retention and recall of newly acquired knowledge. You will also learn about popular…

Social learning promises to engage employees, create avenues for skill sharing, and build empathy—so, why is it so difficult to design? Using insights from innovative coursework with Microsoft, we’ll investigate learner-led strategies that inspire connection. In this session, we’ll demystify the social learning continuum by exploring examples from a groundbreaking facilitator-free program. You’ll leave empowered to find ways, big and small, to foster authentic community and growth in the workplace. In this session you will learn to:

In today’s fast-paced business environment, organizations are constantly looking for ways to improve their performance and stay ahead of the competition. One way to achieve this is by building and sustaining a ‘coach approach’ culture within the company. A coach approach culture is one where individuals take responsibility for their own learning and development, and where leaders act as facilitators and guides rather than traditional managers. This type of culture is essential for fostering a culture of continuous learning and development, and for creating an environment where employees are empowered to reach their full potential. In this session we will…