Mark Britz
Director of Event Programming, Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
Latest from Mark Britz
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Customer Education as a Growth Lever: A Conversation with Debbie Smith, President, CEdMA
Customer education can serve many roles. In some companies, it generates revenue. In others, it reduces churn, lowers support costs, drives adoption, or fuels expansion. The problem is not choosing the wrong role—it’s never asking the question in the first place.
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Rethinking Work Design for the AI Era: A Conversation with Alex Kalish, Amazon Global Ops GenAI
The real value [of AI] shows up when teams become willing to challenge legacy assumptions and when they stop asking how to do the same process faster and start asking why the process exists at all!
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Why Readiness Is Shaping the Future of Work: A Conversation with Alicia Sanchez, CAIO at MPF Federal
Where L&D still has unique value is not in owning content, but in shaping conditions, helping define when human judgment is required, designing learning into the flow of work, and enabling people to operate responsibly inside rapidly changing systems.
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When Change Is the Work: A Conversation with Peggie Chan, Head of Change Management & Transformation at Ramboll
For L&D professionals who want more impact, more visibility, and more strategic partnership, change management may be the future they haven’t yet considered. Today, many organizations face constant transformation
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25 Ways to Support Social Learning in Your Organization
Accelerate organizational agility and empower your workforce with this comprehensive checklist designed to foster knowledge sharing, collaboration, and continuous learning in today’s fast-paced, hybrid work environments.
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Overcoming Organizational Design Barriers for Effective Social Learning
In 2022-23, social learning and collaboration jumped nearthe top of Donald Taylor’s Global Sentiment Survey again. This is no surprisegiven the renewed focus on new ways of working during the COVID-19 pandemic.The modern work environment requires a shift to social first approaches yet ourvery organizational systems and design can hinder connection and collaboration!How do you […]
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LeaderChat: Social by Design with Mark Britz & James Tyer
What does collaboration mean in your organization? How do you facilitate collaboration, measure its effectiveness, or inspire people to connect? Authors Mark Britz and James Tyer share insights from their new book and challenge you to look at the context, the work, and the systems that guide people every day.
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Monthly Meeting: Building a Coaching Strategy
A number of key elements are required to execute an effective coaching strategy. During this month’s Alliance Meeting, our panel of guests will explore how to build and launch a successful coaching initiative, including how to overcome common hurdles and tips on how to get people on board.
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Building a More Collaborative Organization: What, How, and Why Now
A recent survey by Innovisor, a Social Network Analysis(SNA) company, revealed that collaboration has gotten 30 percent worse duringthe pandemic. It’s becoming more apparent that merely having social technologyand enabling its use is not enough. Without an organizational level focus oncollaboration, the continuous learning, creative problem-solving, andinnovation needed to overcome today’s challenges is at risk. […]