Sundae Delgado
eLearning Developer, Washington State Department of Enterprise Services
Sundae Delgado is currently a training leader, ITS, instructional designer & accessibility advocate for the state of Washington. She develops training for contract training for Washington state employees. She is the co-founder of the Washington state eLearning Community of Practice. She has worked for the Dept. of Labor & Industries as an instructional designer. While at L&I, she implemented the Customer Service University, a blended learning approach to improving customer service statewide through effective online (eLearning) and in-person training.
Latest from Sundae Delgado
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Building Stronger eLearning Communities: The Evolution of COPs in Washington State Government
There are hundreds of eLearning developers working for a variety of government agencies across the state of Washington. Many are experts in specific aspects of eLearning such as accessibility or graphic design, but lack expertise in other areas. Being disconnected, developers resorted to Google searches and larger online communities to grow knowledge and skills. Utilizing […]