The Business of Learning
The emphasis on making organizational learning an integral part of the organization, focusing on impacting key business metrics and how to measure and communicate effectively.
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Taking Stock of Data Literacy for L&D Professionals
Data literacy isn’t a destination. It’s a practice, and practices only improve when you know what you’re working with.
By Robyn Defelice • -
From Badge to Business Value: Making Digital Credentials Work for Learners, Issuers, & Employers
There are plenty of programs that issue digital badges and certificates to their learners. But many of those credentials stop delivering value the moment they’re issued: Learners struggle to explain them, employers struggle to trust them, and learning teams struggle to show the impact of their programs. Drawing on research from over 500 employers and […]
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The End of the Essay & the Future of Evaluation
Professional educators understand that knowledge, comprehension, application, analysis, synthesis, and evaluation are developed through different learning methods and have to be assessed through different methods as well.
By Nathan Kracklauer • -
Rethinking Work Design for the AI Era: A Conversation with Alex Kalish, Amazon Global Ops GenAI
The real value [of AI] shows up when teams become willing to challenge legacy assumptions and when they stop asking how to do the same process faster and start asking why the process exists at all!
By Mark Britz • -
Band-Aid or Bandage? Moving from One & Done Tactics to Lasting Business Impact
Gaining a clear understanding of the Should, Is, and Cause for a given challenge can help move from a tactical to a strategic approach.
By Christopher Adams • -
Why Readiness Is Shaping the Future of Work: A Conversation with Alicia Sanchez, CAIO at MPF Federal
Where L&D still has unique value is not in owning content, but in shaping conditions, helping define when human judgment is required, designing learning into the flow of work, and enabling people to operate responsibly inside rapidly changing systems.
By Mark Britz • -
How to Get Started with Skills-Based Learning
A thoughtful, evidence-based approach to identifying performance gaps and designing appropriate solutions will be far more effective than defaulting to training as the automatic answer.
By Elham Arabi • -
When Change Is the Work: A Conversation with Peggie Chan, Head of Change Management & Transformation at Ramboll
Undercurrents explores the expanded landscape of learning work by shining a light on the adjacent spaces where capability-building and performance improvement take shape. Through conversations with the leaders doing this work, the column offers learning professionals a broader lens — revealing new skill, partnerships to form, and paths to consider as organizations continue to evolve.
By Mark Britz • -
L&D Practitioners in an AI-Powered World
This eBook guides L&D professionals facing AI disruption. It emphasizes pivoting to hybrid roles, prioritizing human skills, and embracing adaptability. Learn from leaders like Cammy Bean, Kevin Thorn, Trish Uhl, and Perrin Rowland, who have successfully navigated major career changes.
By Jane Bozarth • -
AI Clarity: 4 Mindset Shifts Learning Leaders Need Before Building an AI Strategy
The AI landscape will keep shifting—new tools, faster models, endless possibilities. But clarity, not speed, will determine who succeeds.
By Stacy McCracken •









