Learning Executive Strategies
The methods used by executive leaders to align learning to the mission and vision of an organization, and to elevate the role learning plays in business strategy.
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Unlearning Learning: Brain Science, Better Design, and an AI-Powered Boost
Corporate training is due for a reset. Despite advances in brain science, many learning programs still cling to outdated assumptions and ineffective practices. In this highly practical session, we’ll unpack what needs to be unlearned in corporate L&D, explore the AGES model (Attention, Generation, Emotion, Spacing), and show how AI can support the application of evidence-based learning design without requiring you to become a neuroscientist or AI engineer.
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Learning Leader Q&A on Agentic AI and Learning Strategy
I recently got the opportunity to ask Greggory Wright, Strategic Learning Partner at Southwest Airlines, for all the details on his team’s challenges, agentic AI, learning strategy, and his Learning Leadership Conference sessions: Q: What’s been your Learning & Development career journey? A: My learning and development career journey has definitely had its mountain peaks and valleys. It all started in middle school or junior high, when I was always leading groups through learning things, whether it was music, math concepts, or whatever it may be. But it never really dawned on me that it might be a long-term thing.…
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Learning Leader Q&A on AI research and Award-Winning L&D
I recently caught up with Dr. Becky Burke, VP Learning & Strategic Development at BankWest, Inc., to discuss her team’s challenges, her AI research, her award-winning L&D program, and her Learning Leadership Conference sessions: Q: How did you get your start in learning and development? A: When I began working at BankWest full time, I was in a management training program which rotated me through all the different departments of the bank. In 2006, I spent a year in training, and I just loved it. Eventually, I had to move on to different areas of the bank. In 2011, I…
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The Architecture of Error: Persistent Flaws Despite Advancing Capabilities
LLMs never say, “I don’t know.” Instead, they provide a contextually coherent response, which may be completely false. Learn to recognize and avoid this and other common AI errors.
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Keynote Speakers Announced for the Learning Leadership Conference 2025
New York, NY – The Learning Guild has announced keynote speakers for the Learning Leadership Conference 2025, which takes place October 1–3 at the Rosen Centre Hotel in Orlando, FL. This year’s program will feature presentations by Wendy Gates Corbett and Frank Nguyen, two of the most prominent figures in the learning and development field. Wendy Gates Corbett, CPTD, an Adjunct Professor of Leadership & Management at Duke University will deliver a keynote titled “Connected, Respected, Successful.” Known for her work promoting inclusive workplace cultures, Corbett brings over 20 years of experience in leadership training and professional development. Her session…
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Connecting Employee Performance With Capability-Driven Learning
You’ll learn how to extract capabilities from job descriptions, benchmark them with competency levels, and connect them to learning opportunities. We’ll explore available tools and frameworks to help you build capability frameworks without reinventing the wheel. You’ll walk away with a step-by-step process to implement capability-based learning in your organization and drive real performance improvement. This session is ideal for L&D professionals who are new to capability-driven learning and want a practical, step-by-step approach to building a framework that supports performance and growth. You’ll leave with a straightforward method and tools to help you get started immediately. In this session…
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Customer Success Is Your Learning Success
Extending the L&D function to include customer education brings surprising benefits, such as improving relationships with customers.
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Trust in the AI Rollout
By Megan Torrance and Lauren Milstid Visit the website of any major technology consultancy firm and search for “trust in AI.” You’ll get articles full of essential and valid topics, such as explainability, security, data privacy, reliability. These are the cornerstones of technical trust, and they’re critically important. We want to know the AI models are sound, the data is safe, and the output isn’t unintentionally biased. But there’s a big hole in that conversation—and it’s a human-sized one. As learning & development (L&D) professionals, we often sit in the space between systems and people. And while IT teams can…
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Thinking Machines That Don’t: Confronting AI’s Biases & Systemic Flaws
Ever-agreeable and positive, LLMs reflect subtle biases that reduce friction—and can result in treating all information and knowledge as functionally equivalent.
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Leading with EQ: Why Relationship-Centric Workplaces Win in 2025
By Dr. Sheri Duchock & Dr. Maggie Sass Everyone needs a win, and the win for 2025 is relationship-centric workplaces. How do we know? A recent report surveyed leadership, HR, and L&D professionals to better understand their priorities, challenges, and opportunities for the upcoming year. Findings in The 2025 State of EQ Report reveal a disconcerting paradox. While collaboration, employee engagement, and customer satisfaction are top priorities for these survey participants, 69% of their organizations struggle with team collaboration. Sixty-nine percent is an enormous number! This paradox highlights that as organizations navigate increasing complexity, relationship-centric workplaces drive success: The report…