SMEs are the lifeblood of your project, ensuring its accuracy and applying their experience to ensure that the content applies in real-life situations. A successful collaboration with your SMEs requires these five elements:
- Choose the right people
- Clarify expectations
- Collaborate effectively
- Check in regularly
- Communicate honestly
You need to establish checkpoints to ensure that expectations are met. Honest communication means giving positive feedback and addressing any necessary course corrections to keep the project on track. These steps require emotional intelligence and strong communication skills.
In this session, you will learn
- The importance of each of the 5Cs
- The risks you face by neglecting the 5Cs
- How emotional intelligence (EI) applies to each of the 5 Cs
- How you can practice your EI skills in real-time as you work with your SMEs.