James Glover
CEO, Flint Learning Solutions
James Glover, CEO of Flint Learning Solutions, has worked in SAAS for 25 years. He has consistently worked in, and then founded, companies that use AI & Machine Learning to make predictions about behavior over time. We’ve applied these AI & ML models in a variety of industries, from financial security & fraud, email marketing personalization, and most recently in L&D at Flint Learning Solutions. James became CEO of Flint Learning Solutions in 2023, turning it into a SAAS company to help talent leaders provide activity-based training to their employees in the flow of work. The sequence of on-the-job activities is personalized by our AI model for each learner, while gathering performance data that enables talent leaders to measure the direct business impact of their L&D initiatives.
Latest from James Glover
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The 70:20:10 Framework Gets One Thing Right: Where Learning Actually Happens
The 70:20:10 framework gets criticized for its neat percentages, but it points to the biggest opportunity in workplace learning. The question isn’t whether the numbers are exactly right. The question is whether you’ll continue investing primarily in the 10% or start building capability in the 70%.
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Why On-the-Job Learning Boosts Active Listening & Engagement
When employees are disengaged it costs you, whether in turnover over lack of productivity. Better feedback is proven to help both retention & engagement, shaping the culture and impacting the bottom line of the business. You likely know this. But what sets apart those who are great at providing feedback? And how do you then train others to change their behaviors and improve at giving and receiving feedback? Great feedback providers have a network of behaviors and skills operating together—skills like active listening, clear communication, timeliness & consistency, and emotional intelligence (EI). We’ll focus on active listening here, unpacking what…