Latest from Ben Muzzell

  • Decrease in Knowledge Shelf-life Makes Performance Support Mandatory

    Decrease in Knowledge Shelf-life Makes Performance Support Mandatory

    The shelf-life of knowledge is shrinking, and at the same time the amount of knowledge is growing. Maintaining currency of the workforce’s knowledge in an organization is a constant challenge that can only be met with a combination of learning and performance support. Here are some tips to help meet that challenge at the five moments of need.

    By
  • Four Tips: Building Learning and Performance Ecosystems for Small-to-medium Businesses

    Four Tips: Building Learning and Performance Ecosystems for Small-to-medium Businesses

    If you’re a manager or supervisor in a small-to-medium size business, you already know there’s never enough time for you to tackle every challenge you face. For example, how can you build a training program that is current, complete, effective, and affordable? Here’s a simple four-step process that starts with an “invisible” resource that you already have.

    By
  • The Future of Training? Think Small

    The Future of Training? Think Small

    Large formal training programs feel tangible and impressive. Unfortunately, they may also be cumbersome, inefficient, and quickly outdated. Research also indicates that optimal learner focus only lasts about 10 to 18 minutes. “Microlearning” can make content more visible, extendable, reusable, and up to date while offering minimal disturbance to the daily work schedule. Read about it here!

    By
  • Power to the People: Should Training Be Democratized?

    Power to the People: Should Training Be Democratized?

    As the demand for onboarding and training grows and training budgets shrink, many training organizations are in a bind, unable to afford to do what they should do. Is there an answer? One viable, but unexpected, route is to empower employees to be creators and curators of learning content. Here’s how that works.

    By
  • Onboarding: Training from “Yes to Desk”

    Onboarding: Training from “Yes to Desk”

    When do you begin training a new employee? How do you go about new hire orientation? Mobile technology and eLearning open up the critical period between the moment you inform someone they are hired and the moment they arrive for their first day on the job— the days from “Yes to Desk.” Make it a key part of your onboarding process; this article offers tips on how to do it.

    By