Without any link back business need, the lower levels ofthe Kirkpatrick/Phillips assessment models relate mainly to courses, which isinadequate. The higher levels of these models attempt to define business impact,but training interventions do not happen in isolation. Today’s analytics shiftfrom lagging performance metrics towards the creation of leading metrics.
In thisreport, Nic Laycock suggests a trio of approaches as valuable ways ofestablishing the necessary partnerships for, and eliciting evidence of,effective learning application. It focuses on the intrinsic value of learningto C-level executives in their pursuit of stakeholder value; evidence suggeststhat the L&D function has much work to do to become the value-addingresource that executives seek. The transition from trainer to business partner,focused on business metrics, has only just begun.
