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Michele Medved
Owner, MBM Training Services
Michele B. Medved is passionate about using learning to improve performance. Michele began her career as a technical writer, helping learners understand software and hardware with manuals, job aids, and training guides. She continued her career by specializing in instructional design and performance consulting. Michele has worked for Fortune 500 companies and has been fortunate to apply her skills in diverse environments. She has a BA in organizational psychology and an MA in educational technology. She has worked in diverse industries including hospitality, finance, IT, automotive, health care, and retail. Michele has written numerous articles for Learning Solutions Magazine.
Latest from Michele Medved
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Infographic: Seven Tips for a Successful Consulting Project
Thinking about setting out on your own? Already moved into consulting and want to improve your process? This chart will help you along your way!
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Five Tips for Gathering Content-rich Information in SME Interviews
Interviewing a subject matter expert (SME) requires technique on the part of the interviewer. By using probing questions, you elicit the focused, relevant, engaging, and deep content-rich information that will support your instructional design. Here are five best practices to get the job done.
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Seven Tips for SME Interviews: Overcoming the Lack-of-curiosity Blues
Interviewing subject matter experts (SMEs) can be a chore, especially when you don’t have any real interest in the subject matter itself or when it’s hard to establish rapport with the expert. But here are seven simple tips that will save the day!
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What Makes Great eLearning Content? On-target Questions!
Knowing the right type of questions to ask subject matter experts (SMEs) during instructional design—whether the goals of the questions are strategic, descriptive, performance, or data-driven—will help you create relevant, accurate content more quickly. The pointers in this article will keep you on target during SME interviews!
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Make the Most of SME Interview Time!
Instructional designers interview subject matter experts as part of the front-end analysis stage of design and while planning and creating instruction and performance support materials. The quality of these interviews can determine the quality of the results, so here are some valuable tips for planning, conducting, and following up on your time with the experts!
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Designing Learning for “When Things Change”
People sometimes have to unlearn an old way of doing things and relearn a new way. This is one of the “Five Moments of Learning Need” for learning, but learning strategies often do not consider it. The result of this omission can be resistance to change. Here is a method that will help you succeed in the relearning situation.
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Designing Learning for “When Things Go Wrong”
When things go wrong, there may not be time for employees to fire up an eLearning module, attend a class, or get some coaching. The problem has to be fixed now. This is a key moment of need that formal and informal learning strategies often fail to address. There is a strategy that works, though – leveraging social media and job aids. This week’s tip shows you how.