Since the US launch of Xprtise earlier thisyear, Xprtise consultants have been working with clients to take on their mostpressing business challenges with targeted learning solutions delivered in theworkflow. They have partnered with airline, construction, supply chain,financial services, and retail organizations, addressing critical needs likeoperations improvement, compliance, safety, risk management, and sales and marketingexcellence.
“Our clients have been responding well toour approach, starting with a detailed analysis before we talk about designsand solutions,” said Greg Groce, chief sales officer at Xprtise. “Theyappreciate that we look to move the needle on performance.”
Xprtise’s approach relies on a rigorousneeds analysis to identify and prioritize the critical knowledge and skillsneeded to improve performance. By focusing on the application of knowledge,these solutions are most often delivered in the workflow where they have themost impact.
“Event-based learning solutions likeinstructor-led training and eLearning don’t live in the context of work,” saidJohn Deligiannis, principal consultant. “They really need to exist close to themoment when they are needed, on the job, in the workflow.”
Most often, Xprtise is deploying performancesupport and adaptive learning solutions to address these critical skills in theworkflow. Through the performance support technology solutions, users are ableto immediately find the content they need to apply on the job. The solutionsare designed to be accessed in the context of everyday work, across systems andprocesses—users pull what they need from across the organization’s resourcesand utilize it immediately as they work.
By using Xprtise’s adaptive learningsolutions, organizations have been able to more effectively certify that theirpeople have their most critical knowledge top of mind. The technology learnsthe individual users’ knowledge level through a question-based interactiveapproach, and with adaptive and smart repetition, ensures knowledge competency.In addition, it predicts the future forgetting curve for each user andproactively alerts them to refresh their knowledge at the right time. Bothsolutions have been shown to have significant impact in reducing classroomtraining time (up to 40 percent) and increasing knowledge performance (up to 10percent).
Xprtise is an exhibitor at DevLearn 2016 Conference & Expo in Las Vegas, November 16 – 18. During theconference, Xprtise representatives will meet with current and prospectiveclients and showcase their solutions and technologies. Organizations looking toensure a meaningful discussion with the consultants on how to address theirgreatest challenges are encouraged to schedule a block of time in advance. Youcan find Xprtise at Booth 131.
For more information, visit Xprtise.com.
