Myname: Leigh Shocki
My company: Alaska Airlines
My title: Manager, ComplianceTraining Programs
My location: Seattle, Washington
Best businessadvice I ever received: Be an ‘A’ student. Failure might happen, butstriving for excellence in the things you can control will ensure solidprojects and good relationships with your leadership.
Most daringpersonal career move: Moving into the position I am in now. I went fromdesigning training for airport employees, which encompassed a variety of roles—fromticket counter to cargo—to designing corporate compliance training for theentire organization. My learner audience nearly doubled and the learningproduct must be effective for all employees, regardless of their role. I had tolearn very quickly about the areas of the business that I was less familiarwith, as well as how to use resources to continue to develop effective trainingefficiently.
What I’m most proudof: ProfessionallyI’m proud of taking the leap into instructional design when it was still anemerging field. It was a risk, but I’m extremely fortunate to have found mypassion.
Currentworkplace challenge: Corporate compliance training doesn’t always speak to the realities of our business.Most airline employees don’t work in an office, which is the setting for mostcorporate compliance training. My continued challenge is to make the learnerexperience more customized, relevant, and engaging. Responsive design is also a huge step that we are taking as a business. Our trainingmust function on phones and tablets so that pilots and flight attendants haveaccess to the same quality of training as employees who have computers.
Somethingpeople don’t know about me: Like most airlineemployees, I love to travel. I’m a history buff, and I like to plan themedtrips based around historical events. My favorite trip was a tour throughcentral France visiting sites of the Hundred Years’ War. (So many castles!)
