Management & Strategy
The strategic approaches used to shape the direction of the learning function and to support the design and development of learning solutions.
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Mastering AI Literacy: A New Core Competency for L&D Professionals
In a world increasingly shaped by artificial intelligence, the role of Learning and Development (L&D) professionals is evolving. It’s no longer enough to simply be aware of AI; a deeper AI literacy is becoming a core competency. This isn’t about becoming a data scientist or a coder, but about developing the knowledge and skills to understand, evaluate, and responsibly use AI technologies. The L&D Professional as Translator Think of yourself as a translator. Your job is to bridge the gap between complex technology and the people in your organization—from front-line employees to senior leaders. To do this, you must be…
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The AI Literacy Checklist: Self-Assessment and Reflection
This AI Literacy Checklist is designed to help you develop the essential knowledge and critical skills needed to confidently navigate the rapidly changing world of AI.
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Creating a Culture of Learning to Retain & Grow Early-Career Talent
In the era of emerging new technologies, organizations need to create, develop, and retain their workforce, especially early-career professionals, to match the growing demands of the customers.
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Training Management Roadmap: Get Out of Firefighting Mode in 90 Days
Scheduling 300 ILT events across 9 regions isn’t “challenging” in Excel—it’s a cry for help. You’re using AI to write content, but still firefighting schedules, comms, and compliance. Shouldn’t technology make training ops easier? Spoiler: it can.
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Small Steps, Big Shifts: The 2-Minute Approach to Change Management
Managing change might seem daunting, but this 2-minute habit can make it manageable.
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Burned Out on Feedback: How Rating Fatigue Undermines Performance Reviews & What You Can Do About It
‘Rating fatigue’ can lead to poor quality reviews. Learn why this matters and how to avoid it.
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Workplace Learning Technologies Adoption
This research report cuts through the hype to reveal how L&D organizations are adopting new tech. Discover key motivations and barriers to adoption, understand AI’s pervasive role, and gain actionable recommendations to strategically plan your tech ecosystem whether you’re catching up or forging ahead.
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Driving Human Capital Transformation: How Learning Leaders Build Cultures That Perform
In this session, you’ll learn how Jean leveraged easily accessible learning tools to transform an informal training landscape into a thriving digital learning ecosystem, elevating the role of L&D from a support function to a strategic driver of human capital growth.
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The Architecture of Error: Persistent Flaws Despite Advancing Capabilities
LLMs never say, “I don’t know.” Instead, they provide a contextually coherent response, which may be completely false. Learn to recognize and avoid this and other common AI errors.
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Connecting Employee Performance With Capability-Driven Learning
You’ll learn how to extract capabilities from job descriptions, benchmark them with competency levels, and connect them to learning opportunities. We’ll explore available tools and frameworks to help you build capability frameworks without reinventing the wheel. You’ll walk away with a step-by-step process to implement capability-based learning in your organization and drive real performance improvement. This session is ideal for L&D professionals who are new to capability-driven learning and want a practical, step-by-step approach to building a framework that supports performance and growth. You’ll leave with a straightforward method and tools to help you get started immediately. In this session…