2020 has forced businesses to adapt in many ways. Many leaderswere faced with challenges that were previously unheard of, such as ensuringsafer work environments, enforcing new hygienic and social distancingpractices, closing offices and stores, handling customer cancellations anddelays, and accommodating remote workers.
This research report, Research Roundup: Leadership During Crisisby Jane Bozarth, looks at how learning leaders responded to the challenges thatarose in 2020, which leadership behaviors were most impactful for workerproductivity, and implications for the future of L&D. This report offersadvice for supporting honest communication, improving flexibility and empathy,handling stress, and managing remote employees to help enhance everyday skills.
Download the Executive Summary
Take a look at this executive summary to get a sneak peek at how leaders have responded to the new challenges set forth in 2020.
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