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Online Skills Development: “Hello, Empathy” a Zurich Success Story
Sponsored Webinars
Zurich Insurance Group sought to enhanceworkplace empathy and well-being. Partnering with ADITIO and ELB Learning, theylaunched “Hello Empathy,” a mentoring program powered by Rehearsal,an asynchronous video-based coaching tool. This initiative improved employees’emotional well-being and client relationships, addressing stress fromchallenging interactions. Tailored for flexibility, the program earned the 2023special award from the Spanish Institute of Change Management, driving culturaltransformation and satisfaction.
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