This session draws from real-world application in a financial services environment to explore how to use AI as a reasoning partner in performance diagnosis. Throughout the session, you will work through a four-part framework, apply it to a real challenge from your own organization, and leave with a clearer picture of what’s actually blocking performance and what kind of intervention will actually help.
You will learn to:
- Diagnose performance gaps more accurately using a Knowledge, Skill, Will, and Access framework
- Identify hidden access barriers that training alone cannot fix
- Use AI to pressure-test a diagnosis and surface root causes you might otherwise miss
- Decide with more confidence whether training is the right solution
