Organizations implement diversity initiatives for a number of reasons, including a desire to increase representation, decrease workplace conflicts, and teach different individuals how to work together effectively.

In What Works, and What Doesn’t, in Diversity Training, Jane Bozarth assesses literature on diversity training. This report outlines key points and offers insight into which strategies lead to either the success or failure of diversity training programs. You will get a glimpse into the benefits of developing a successful diversity training program within your organization, which approaches you should consider when planning your efforts, and which tactics you should avoid.