Michele B. Medved is passionate about using learning to improve performance. Michele began her career as a technical writer, helping learners understand software and hardware with manuals, job aids, and training guides. She continued her career by specializing in instructional design and performance consulting. Michele has worked for Fortune 500 companies and has been fortunate to apply her skills in diverse environments. She has a BA in organizational psychology and an MA in educational technology. She has worked in diverse industries including hospitality, finance, IT, automotive, health care, and retail. Michele has written numerous articles for Learning Solutions Magazine.