Tatiana Ziambaeva
Customer Education Specialist, Pigment
Tatiana Ziambaeva is a Learning and Development (L&D) professional with a strong background in education and research. She holds a bachelor’s degree in Innovation Technologies and Master in Educational Technologies and has conducted notable research on public teachers’ ICT competencies during the COVID-19 pandemic, publishing her findings and sharing methodological recommendations with public schools in Saint Petersburg in 2020. Currently, Tatiana works at Pigment, where she progressed from an intern to a key team member in one year, responsible for creating and refining customer-facing learning content and organizing live events. She is keen on integrating internal training with customer-facing content, leveraging psychology, visual design, data analytics and evidence-based practices to enhance content quality. Beyond her professional role, Tatiana teaches English to high school students, mentors university students and volunteers in educational initiatives, contributing to the community. She regularly shares her insights and advances the field of learning and development. Her dedication to continuous learning and community involvement underscores her passion for L&D.
Latest from Tatiana Ziambaeva
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Boost Workflow Learning with In-Product Tours
Have you ever invested months building comprehensive training content, only to discover that almost nobody was using it? At Pigment, a business planning platform, we faced this exact challenge. Despite our robust Pigment Academy featuring video tutorials, eLearning courses, and practice activities, the majority of our users—particularly the business users representing most of our user base—simply weren’t engaging with the training. The problem wasn’t with the quality of our content. It was that users weren’t going to the Academy in the first place. This realization prompted us to fundamentally reimagine our approach to training—shifting from traditional, segregated courses to in-product…