Latest from Sarah Devereaux

  • Behavior-centered Design at Google: A Case Study

    Behavior-centered Design at Google: A Case Study

    At Google, supplier management is a critical role fulfilled by thousands of employees as a collateral job along with their regular duties. Their performance in this role is critical to minimizing value leakage. Here’s a look at the innovative way in which Google is providing the professional development needed to build the skills of supplier managers.

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