Lillian VW Richardson
Senior Instructional Designer, Blue Cross Blue Shield of Michigan
Lillian takes a detail-oriented, consultative approach to instructional design, with experience spanning healthcare, automotive, and corporate training. She digs deep into each project to craft effective, learner-focused experiences and combines adult learning methodologies with storytelling and strategy to design solutions that resonate with learners and drive results.
Recognized as a Learning Guild 30 Under 30 honoree in 2024, she now co-leads the 2025 cohort, supporting the growth of the next generation of L&D leaders. Beyond work, you can often find Lillian with a giant cup of coffee in hand and a good book nearby.



