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  • The Gamification of Sales Force Training

    The Gamification of Sales Force Training

    One of the struggles learning and development organizations have is keeping their sales forces up-to-date on new products and new product functionality. However, continually bombarding a sales force with online or stand-up courses can become burdensome. Here’s how Scott Thomas, director of product enablement for ExactTarget, approached this quandary.

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  • The Gamification of Retail Safety and Loss Prevention Training

    The Gamification of Retail Safety and Loss Prevention Training

    In spite of a robust store-level safety and loss prevention awareness program, employees were not retaining or operationalizing the learning. With over 19,000 employees undergoing the training, it was becoming important for Pep Boys to find a way to make the learning stick over a longer period. The answer may surprise you: games. Read about how they did it.

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  • Once Again, Games Can and Do Teach!

    Once Again, Games Can and Do Teach!

    In a recent article in Learning Solutions Magazine, “Why Games Don’t Teach,” Ruth Clark says it’s “not that games can’t teach, but that advocating games as a main or even frequent instructional strategy is misleading.” Karl Kapp disagrees and offers this counterpoint, including evidence from research showing that games are effective teachers.

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