L&D in the Age of AI Agents: Your Strategic Evolution

AI isn’t just another tool—it’s a turning point for L&D. As AI agents automate routine tasks, from content creation to basic reporting, our work is being reshaped. The real question isn’t whether AI will change L&D, but how you’ll harness it to boost your function’s maturity. Those who fail to evolve risk being sidelined, but for those ready to act, this is a once-in-a-career opportunity to redefine the role of L&D. This session is about moving beyond the reactive “order-taker” mindset and stepping confidently into a more strategic, performance-driven role. By mastering the core skills of strategic thinking, impact measurement, and stakeholder influence, you won’t just get your seat at the table, you’ll set the agenda, proving your unique value in the business.

During this session, you will learn:

• The opportunity moment: AI is taking over operational tasks. That means less time on administration and more room for L&D to do what matters most: shaping strategy, driving performance, and influencing the business.
• The strategic shift: Learn to reframe success from training outputs (courses built, completion rates) to real business impact (revenue growth, retention, skill readiness).
• The story that lands: Discover how to craft data-driven, compelling narratives that clearly demonstrate L&D’s measurable impact—building credibility and influence with business leaders.
• Your professional advantage: This session is your roadmap to making L&D indispensable in the age of AI—transforming uncertainty into opportunity, and ensuring your function thrives in the years ahead.

David James
Chief Learning Officer
360Learning