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Luke Burns
Vice President of Customer Success, Lucy
Luke Burns leads our dedication to world-class support in propelling each client’s experience with Lucy. His role extends from client adoption of Lucy to leveraging her for long-term business success. Luke began with the company as a customer success manager, gaining both experience and a successful track-record of managing client support, user experience and market research. Previously, he worked at Wells Fargo building relationships and servicing customers in the technology, media, telecom, and private equity industries.
Latest from Luke Burns
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Retrieval Augmented Generation: Bringing the Power of Generative AI to Enterprise Learning
As technological evolution becomes paramount for Learning and Development (L&D) leaders, discover how Retrieval-Augmented Generation (RAG), a cornerstone of Generative AI, can be the catalyst for a new era in […]


