Jenny Sun

Staff Experience Designer,

Jenny Sun is an experience designer specializing in product thinking, behavioral psychology, and learning theories. She designs scalable systems that empower diverse networks to navigate complexity with confidence. By treating every learning journey as a product, Jenny has earned a reputation as a strategic fixer and ambiguity navigator, often deployed to high-stakes or failing initiatives to diagnose adoption risks and reduce friction. She leverages her specialties to architect the cognitive and emotional frameworks required for trust, clarity, and lasting behavior change, putting humans back at the center of training. Jenny is an alumna of the Learning Guild’s Thirty Under 30 program.