SkillStore Takes Aim at Billions Wasted on Corporate Training Each Year

DENVER, CO, February 24, 2016. SkillStore announced the launch ofits social-learning app that helps companies improve their employees’communication and leadership skills. Over the past nine months, SkillStoreworked with leading companies like Western Union, SAP, and Comcast to build itsproduct, which is now deployed in over 40 countries. Now it is launchingpublicly, and to celebrate its launch SkillStore is offering popular modulesfrom its app “free forever” to anyone who signs up by March 31.

“Soft skills are on top of the list of skills that employers seek,and tens of billions of dollars are spent on training for these skills eachyear,” said Srikant Vasan, co-founder and CEO of SkillStore. Yet many studies showthat approximately 80 percent of that training is wasted. “Today’s trainingmethods, both in-person and online, have severe shortcomings,” said Vasan.“SkillStore offers a better way: Build on solid learning science principles toenable active learning—with live video practice and peer feedback.”

JoshuaCraver, vice president of talent management atWestern Union added, “What separates SkillStore is that, unlike other onlinelearning solutions that focus on providing content, SkillStore enables livevideo practice with peer feedback. People don’t just watch videos and takequizzes—they practice with each other through the app. Apart from being a moreeffective way to build critical skills, this helps Western Union managers incountries around the world feel more connected with each other—as they learntogether.” Employees don’t work in isolation; they shouldn’t learn in isolationeither.

You can access SkillStore’s app anywhere—over the Web or on mobiledevices—to build a range of soft skills. Covering topics from hiring to leadingteams, communications, change management, and beyond, SkillStore can help builda broad range of interpersonal skills needed for career success. Companies ofany size, from Fortune 500 to startups, can deploy its cloud-based servicewithin minutes.

“Smartinnovation is in our DNA and operating philosophy,” said Manish Sitania, headof worldwide HR and operations for eGain Corporation, a leader in cloudcustomer-engagement solutions with offices in North America, Europe, and Asia. “SkillStoreoffers a novel way for us to scale soft-skills quickly and easily acrossindividual contributors and managers in our workforce, and a simple way to keeptrack of how our employees are building these critical skills. Recording videoresponses to real-life scenarios, and receiving feedback on their responses fromtheir peers is much more effective than simply watching a video.”

SkillStore is welcoming everyone to “sign up for free forever”—by themselves or withtheir teams. This offer is open until March 31.

Contact Srikant Vasan at [email protected].

About SkillStore

SkillStore’s social-learning app helps professionals develop greatbusiness skills so their companies can drive real results. SkillStore enablesactive, experiential learning through interactive video-based practice withpeers to build leadership, communications, and management skills that are botheffective and scalable. Users in over 40 countries access SkillStore from theirlaptops, smartphones, or tablets for a variety of soft skills training. Moreinfo is available at skillstore.com.

About Western Union

The Western Union Company (NYSE: WU) is aleader in global payment services. Together with its Vigo, Orlandi Valuta, PagoFacil, and Western Union Business Solutions branded payment services, WesternUnion provides consumers and businesses with fast, reliable, and convenientways to send and receive money around the world, to send payments, and topurchase money orders. As of December 31, 2015, the Western Union, Vigo, andOrlandi Valuta branded services were offered through a combined network of over500,000 agent locations in 200 countries and territories and over 100,000 ATMsand kiosks, and included the capability to send money to over one billionaccounts. In 2015, The Western Union Company completed 262 millionconsumer-to-consumer transactions worldwide, moving $82 billion of principalbetween consumers, and 508 million business payments. For more information,visit www.westernunion.com.

About eGain

eGain’s customer engagement solutions power digitaltransformation for leading brands. Our top-rated cloud applications for social,mobile, web, and contact centers help clients deliver connected customerjourneys in a multichannel world. To find out more about eGain Corporation,visit https://www.egain.com/company/investors/. Headquartered inSunnyvale, California, eGain has operating presence in North America, EMEA, andAPAC. To learn more about us, visit www.eGain.com or call our offices: +1.800.821.4358(USA), +44.(0).1753.464646 (EMEA), or +91.(0).20.6608.9200 (APAC).