“What is Six Sigma, and what can it do for eLearning development?” Six Sigma is a management methodology that is probably unfamiliar to many in the eLearning field, so we asked Karen Soskin to explain it and its relationship to our work. Karen Hyder and Mike Sloat interviewed Soskin during the Learning Solutions Conference & Expo 2012 in Orlando, Florida.

Karen Soskin has led organizations through change at several biopharma companies. She began her career at Miles Laboratories, where she was instrumental in the adoption of new technologies. At Warner Lambert (now Pfizer), she led development operations and introduced systems to enhance speed, volume, and quality in clinical trials. Karen also built process, training, and SOP capabilities, and co-led strategy development for applying the Internet to clinical trials and investigations. At Amgen, Karen developed cross-functional programs for submissions excellence and label optimization. At Abbott Laboratories, Karen led training initiatives for company-wide adaptation to new regulatory requirements.

“Just One Question” is a series of video interviews with thought leaders on the management and application of technology to the field of learning and performance. We record these interviews at conferences and other events that The eLearning Guild sponsors during the year. If you have a question you would like us to ask an expert at a future conference, ask it in the comments here, or send it to me, Bill Brandon – my email address is in my bio.