201 Innovations in Compliance and Ethics Training at Microsoft

10:00 AM - 11:00 AM Wednesday, November 14

Rules-based compliance programs tend to focus on the needs of the organization and present as distant and impersonal, resulting in lower than desired long-term behavior change. A shift to values-based learning with engaging learner-centric delivery methods allows for an emphasis on ethical decision making, creating a learning experience that has broader application and relevancy to multiple audiences.

In this session, you will learn valuable insights into how to develop compliance and ethics training programs that fully engage learners. You'll see examples of how, through research into effective adult learning, Microsoft uses a series of suspenseful mini-episodes showing relatable characters maneuvering through ethical issues. This format results in increased learner engagement, investment, and retention. You'll leave with practical ideas for promoting awareness, combatting fatigue, and increasing retention through storytelling and reinforcement.

Rashelle Tanner

Director of Compliance Training, Office of Legal Compliance

Microsoft

Rashelle Tanner, the director of compliance training with the office of legal compliance for Microsoft, leads global anti-corruption and business conduct learning programs designed to empower employees to make decisions with integrity. Her award-winning online standards of business conduct course has been translated into 17 languages and is required learning for Microsoft’s 120,000 employees and board of directors. Previously Rashelle worked for for CRISTA, where she led corporate and board governance, legal affairs, and compliance in long-term care, international relief and development, media broadcasting, and education. Rashelle holds a JD from Seattle University Law School and a BA from Howard University. She is a graduate of Leadership Tomorrow and is admitted to practice before the Supreme Court of the United States.

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