We are moving towards a “mobile-first” orientation in many of our day-to-day interactions with information. Increasingly, this is the case with training and performance support, which has typically been the domain of the desktop. With this evolution, the keyboard and mouse are being eclipsed by touch screens and other interaction modes. The graphical user interface (GUI) relies on a paradigm of windows, icons, menus, and pointers, which doesn't transfer cleanly to the natural user interface (NUI).

Participants in this session will explore design principals unique to the NUI. You’ll see best-of-breed examples, learn ways in which these principles support the learning experience, and examine design issues and best practices for creating intuitive, quick-access NUIs. You’ll identify specific design considerations that apply to the physical interface and form factor, as well as the context in which people typically use mobile training and performance support. You’ll leave this session with a foundation in NUI design best practices, with exposure to working examples that highlight important design principals.

In this session, you will learn:

  • A short history of the evolution of human/computer interfaces
  • Why the NUI is critical for supporting learning and information access on mobile devices
  • A set of design fundamentals for NUIs
  • A set of principles for optimizing content for mobile access and context-specific interactions