Moving Beyond eLearning to Performance Support

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"Best of" Webinars - June 27, 2012

Bob Mosher

CEO/Chief Learning Evangelist
APPLY Synergies & Co-Founder of the 5 Moments of Need Methodology

Although eLearning is a well-established learning modality for the training industry, for many, it has never realized the “Just in Time” (JIT) promise. JIT is not an issue of availability. It’s a result of context and accessibility – the ability for a learning solution to truly be embedded in the workflow providing JUST enough information to perform effectively – something eLearning is not designed to do.

Performance Support has reemerged as a strong and effective discipline that truly delivers fast, measurable business results. The time for Performance Support is now. Join performance support guru Bob Mosher and learn how you can move beyond eLearning to create highly impactful learning solutions that enable employees to solve their own issues, right at the moment of need.

In this session, you will learn:


  • Why eLearning is not Performance Support
  • The 7 principles of effective Performance Support
  • The technologies that enable the creation of Performance Support


Handouts are available for Learning Guild members. Please log in or join to download these files.

Session Video

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