Knowledge management (KM) appeared over the horizon in the mid-1990s. Most trainers misunderstood it, often writing it off as just another IT system, AKA ”the portal.” Peter Senge popularized the learning organization in The Fifth Discipline (1990); Peter Drucker described a coming transformation in Post Capitalist Society (1993). Now, KM’s future is finally clear. We’ve experienced an emergence of the post-industrial focus on knowledge, and this transformation will swallow up many career paths and organizations, especially those that don’t “rethink learning” in the context of the post-industrial knowledge age (K Age), when knowledge managers see performance support in a much more comprehensive, transformational context than have traditional trainers, seasoned eLearning designers, or developers.

Participants in this session will gain historical and modern “rethink learning” insights in the context of K Age transformation. You’ll discover that performance support will be much more than you’ve understood it to be. Are you ready?

In this session, you will learn:

  • How the touted information age is now morphing into the post-industrial knowledge age (K Age)
  • That KM is not an IT tool, but rather a transformative discipline to create a learning organization
  • How you will need to “rethink learning” in the K Age
  • That eLearning has a reserved but as yet unfilled seat at the K Age table
  • How learning professionals may lose their seats unless they understand and adapt to the transformational changes already taking place

Audience:
Learning practitioners for the focus on future career prospects, executives for understanding the K Age imperative. Little prior technical expertise required.

Handout(s)

Recording