Project stakeholders and subject-matter experts (SMEs) typically communicate using a very different language than what many instructional designers tend to use. One of the biggest pain points for instructional designers is the struggle to convey their ideas to—and achieve buy-in from—seemingly skeptical SMEs and others. Words and concepts such as “storyboarding,” “interactivity,” “authoring tools,” and “cognitive dissonance” might mean a lot to learning professionals, but are often lost on project collaborators whose expertise lies in other professions.

Participants in this session will explore practical communication strategies, language, and tips that can help you bridge communication gaps between you and your business leaders, SMEs, and other project collaborators. By dropping design jargon, understanding how to pick your battles, and learning how to tailor communication to non-designers, you will be able to conduct more effective project and needs-analysis meetings, enhance the quality of communication and collaboration across teams, and “pitch” more effective learning solutions.

In this session, you will learn:

  • How the same design language that supports designer/developer collaboration can impede communications with non-designers
  • Practical communication strategies for better project planning
  • Pointers for conducting more meaningful, results-oriented needs-analysis conversations with SMEs
  • Tips for using online tools and resources to ease communications between you and your SMEs