301 Nurture an Inclusive Culture: What L&D Can Contribute

11:30 AM - 12:30 PM Wednesday, August 2

Creating an inclusive culture—one where all people can work, learn, and thrive—is an essential element of improving accessibility and diversity in your organization. It’s a process that requires ongoing attention, starting with fostering and nurturing psychological safety.

In this session, we’ll define key concepts such as diversity and power imbalances, microaggressions, implicit bias, and social identities. We’ll provide guidance on handling issues when they arise and describe strategies for employees to learn and use when they experience or witness incidents that compromise a colleague’s psychological safety. From there, we’ll delve into what L&D teams can do to create a culture of inclusivity and psychological safety throughout the organization.

In this session, you will learn:

  • What psychological safety is and how it enables an inclusive culture
  • How L&D can foster an anti-bias, inclusive, and diverse workplace culture
  • Strategies to guide your team and learners across the company to appropriate responses to issues that harm psychological safety

Jess Jackson

Instructional Designer, Writer, Speaker

TorranceLearning

Jess Jackson is an instructional designer, writer, speaker and has over 15 years’ experience as a diversity peer educator. She is the author of TorranceLearning’s curriculum Cultivating Racial Equity in the Workplace (CREW), a holistic microlearning training program that addresses equity barriers in the workplace using evidence-informed best practices from social psychology research. She has worked within education addressing access, retention, and success of diverse learners, and her commitment to diversity, equity, and inclusion has been recognized at the international level. Her work has been featured on platforms such as Mic, TedX, Michigan Advance, Learning Solutions Magazine, and ACPA, among others.

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