301 Chatbots: An Innovative Delivery Channel for Microlearning

11:30 AM - 12:30 PM Wednesday, February 8

For microlearning to be truly effective, you need a platform to reach and engage your learners consistently. Chatbots that are installed into existing collaboration platforms like Microsoft Teams and Slack are a compelling way to deliver the promise of microlearning.

Chatbots make things easy for learners, as they don’t need to log in to a separate app or learning platform—they can engage in a short lesson right where they are. And when it comes to truly engaging the learner, chatbots can be programmed to have a fun and deferential personality that softens the annoyance of the interruption that learning invitations cause. In addition, chatbots can be personalized to custom fit the learning activity for each learner’s context.

In this session, you will learn:

  • How to use chatbots to bring microlearning into collaboration platforms like Microsoft Teams and Slack
  • Why chatbots are effective at engaging learners in learning
  • How to adapt chatbots to fit learners' needs and learning context


Vince Han


Mobile Coach

Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, the Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought- leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.

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