101 Facilitator Skills for the Modern Virtual Classroom

8:15 AM - 9:30 AM Wednesday, August 4

Virtual classroom platforms have evolved significantly in the past year, providing new features and new ways to connect with participants. At the same time, participants have started to expect more from their virtual classes. The traditional “listen while someone presents content” model of virtual training is no longer relevant or even tolerated. As a facilitator, have you adapted your mindset, your toolset, and your skill set to meet these new expectations?

In this session, you’ll learn new facilitation techniques and new ways to engage online audiences. From incorporating artificial intelligence tools to using next-generation polling and immersive whiteboards, you’ll explore new techniques to capture and maintain attention. Whether you are brand new to live online delivery or have been facilitating virtual events for years, and regardless of which online platform you use, you will be sure to leave this session with new ideas, new tips, and new techniques.


Cindy Huggett

Principal Consultant

Cindy Huggett Consulting

As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.

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