For workplace success, adults learn the most valuable lessons on the job and informally by collaborating with colleagues. Training professionals can facilitate and encourage informal learning opportunities, but to do so effectively, they must understand how to leverage collaborative tools and resources. While most organizations treat Web 2.0 tools as distractions, many employees freely use these tools to collaborate. Organizations that understand how to leverage this existing behavior and activity into the delivery and sharing of targeted, focused, and work-critical information can gain competitive advantages.

Without a large investment in new resources, learning professionals can add real, significant value to their organizations. Participants in this session will learn how to use many free Web 2.0 tools as learning and collaboration tools.

In this session, you will learn:


  • What Web-based tools are available to encourage and facilitate informal, collaborative learning
  • How to take advantage of these tools
  • Effective methods to engage employees in informal, collaborative learning
  • That the ROI for using these tools is potentially very high