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802 Using Design Thinking to Create High Impact Learning Journeys
4:00 PM - 5:00 PM Thursday, April 21
Salon 3/4
In a time when fragmented learning experiences yield hard-to-prove impact, it's time to do things differently from the beginning. But with competing priorities, widely different audiences who need development, and learning architecture that doesn't have all of the bells and whistles, what's the path to success? Imagine a repeatable and scalable way to evaluate and solve for your learners, discern how to best reach them, and incorporate new ways to deliver learning with impact that drives business results.
This is our moment! In this session, you'll learn to apply a universally applicable and easily adoptable design thinking approach, tools, and tips that practitioners and leaders can take and apply immediately. We'll share examples of this work in action and provide examples that you can emulate in your work. You'll pull pearls of wisdom through a variety of different examples—from initial concept through journey design and refinement. We'll answer your questions about existing programs and share our perspectives and recommendations to challenges you're facing, whether journey, stakeholder, measurement, or integration related. We'll also share what NOT to do. You will leave with a collection of templates and resources that you can use the day you get back to work.
In this session, you will learn:
Technology discussed:
Intrepid, MSTeams, PowerPoint, Rise
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
VP, Innovation
Blanchard
As vice president of innovation and the head of the Blanchard Innovation Lab and Experience Center, Britney Cole is a visionary leader who positively impacts lives through cutting-edge solutions that drive personal, professional, and organizational growth. With nearly 20 years of experience in corporate training and leadership development, Britney is a highly sought-after consultant, speaker, and thought leader. Her mission is to help employees learn new skills, enable managers to lead their teams effectively, and assist executives in running their businesses.