You know that scenario-based training is an effective way to get learners as close to a desired behavior as possible, but are your scenarios falling flat? Are you struggling to make them relevant for learners? Do you feel like it's a struggle to get SMEs to adequately explain the behaviors, challenges, and decision points learners experience on the job? A scenario grid is a tool that can solve all of these problems and help you develop award-winning training.

This is a hands-on session, so be prepared to do some work. A scenario grid is a worksheet used to develop realistic scenarios that are relevant to learners' roles and help encourage desired behaviors. In this session, you will convert business goals and learning objectives into specific questions that will be the foundation of your scenario grid. You will also receive tips (and practice with a little role-playing) on coaching SMEs through the answers on the scenario grid. Finally, you will convert the completed scenario grid into relevant scenarios for your course with realistic decision points and feedback. You will see several examples and receive a copy of the scenario grid to take home.

In this session, you will learn:

• What a scenario grid is and how to use it
• How to create appropriate questions for SMEs to draw out the story of the learners' role and behaviors
• How to lead a scenario grid work-session with SMEs to gain the details on behaviors, challenges, and decision points
• How to convert the scenario grid into realistic scenarios with relevant decision points and feedback for learners