The pressure is on. Leaders (and those who think like leaders) want to be agents of change. But with competing demands, technology transformations, and upheaval in how people work, it can be difficult to keep up, make smart decisions and generate new solutions.

This is a time for creative thinking with a new mindset and new methods. Design Thinking is one approach that fulfills both of these requirements. It’s a path to support the type of breakthrough thinking that helps solve the sticky problems of the 21st-century workplace.

In this session, you will learn:

• A quick approach to the Design Thinking model
• How to gain new perspectives
• How to adapt the model to your situation
• Techniques for developing empathy; identifying and reframing problems, and generating creative ideas