451 The Future May Not Be Hybrid After All

12:00 PM - 12:45 PM Thursday, November 18

As learning leaders strive to determine "what's next" for delivering learning opportunities post-pandemic, they face a dilemma: Pundits are saying the "future is hybrid," yet many organizations are finding only mixed success with hybrid approaches to working and learning. Why is this so and what does it mean for decision-makers trying to plan for the future? In this session, we will explore the variables that should drive thoughtful decisions on whether to deliver hybrid events and hear from representatives of different learning organizations, who will share their perspectives and lessons learned.

In this session, you will learn:

  • The drivers beyond cost and time that should influence decisions on whether a program should be delivered in a hybrid format
  • The value and benefits that different stakeholders are seeking and why it can be hard to achieve that ROI
  • Key attributes of human behavior that affect the decision to participate in hybrid events, which surveys may not reveal

David Lutz

Managing Director

Velvet Chainsaw Consulting

In 2006, Dave Lutz founded Velvet Chainsaw Consulting, a B2B leading business improvement consulting firm that helps conference and tradeshow organizers grow or transform their major face-to-face events. Prior to going down the consulting road, Dave was with Experient for 22 years where he served as president of the Meeting Planning and Registration divisions. Dave is a frequent speaker in the meetings industry and pens thought-provoking articles to help meeting owners and professionals progress. For the past 15 years, he has authored a monthly column in PCMA's Convene magazine on performance and education design improvement for annual conferences and trade shows.

Tracey Steiner

SVP, Education, Training & Events


Tracey Steiner is NRECA's senior vice president of education, training and events. She oversees the development of the association's annual and regional meetings, national conferences, board of directors training, executive and staff-level education, and credentialing programs. Before assuming her current position in March 2012, Tracey served in legal, communications and marketing roles for NRECA. She earned a B.S. in journalism from the University of Maryland and her J.D. from George Washington University.

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