114 What I've Learned: Conversations with Senior Learning Leaders

2:00 PM - 2:45 PM Wednesday, July 21

In this conversational session, Frank Nguyen interviews senior learning leaders Marci Paino and Scherjang Singh about significant organizational changes they’ve led during their careers. The conversations will describe the situation, emphasizing how the leader developed a strategy, “sold” it to executives and other stakeholders, and engaged with other members of the organization throughout.

By capturing stories from leaders of very different organizations, this session will illustrate the power of storytelling while showcasing a diversity of approaches to leading through change.

Frank Nguyen

Learning Executive

Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.

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