No training or tutorials can fully cover the scope of learning that happens at work. While much of this happens naturally, there are ways that L&D can support learners’ performance and encourage behavior change.
This research report by Jane Bozarth, Learning in the Workflow, looks at various tools and approaches to support workflow learning, with a focus on new technologies and approaches such as chatbots and augmented reality.
Download this report to see how you can move beyond traditional training to support your learners’ natural workflow.
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This executive summary highlights topics from the research report Learning in the Workflow.
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