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222 Lessons Learned: Building a Seamless, In-App Learning Experience

1:00 PM - 1:45 PM Tuesday, October 20

Our goal was to provide a seamless, in-app learning experience for users of 84.51° Stratum, our flagship cloud-based data analytics software. Our challenge was that our LMS could not deliver content in this way. Our dilemma was to provide in-app learning with no tracking or provide tracked learning that disrupted the user experience by taking them away from the application. Our solution was to create an innovative, LMS-less tracking solution, leveraging Storyline, Vimeo, MadCap Flare, Mixpanel, and Javascript. How did we do it? What mistakes did we make? What did we learn along the way? Come find out! We will also share our model, methods, resources, and code snippets that you can use to create a seamless, in-app experience for your own learners.

In this session, you will learn how we overcame three challenges: Putting the learning within or adjacent to the user's workflow; make access to the learning as seamless and pain-free as possible; and to track this learning. You will see the solution in action both from the learner and administrator perspectives. You will explore our end-to-end infrastructure model and learn the role that each component plays in the solution. And, you will examine how you might be able to substitute your own tools to accomplish the same goals. You will learn about the barriers we encountered and the lessons we learned as we figured out how to make it all work. We will share our data tracking model, which details everything we can capture about a course. Finally, you will look at how we embed Vimeo videos into our courses and use Vimeo APIs to track viewing progress and share that data with Storyline. This ensures that the user is actually watching the videos before receiving completion credit. You will walk away with infrastructure and data models, practical code, helpful resources, and a viable course tracking alternative to the traditional LMS. These tools and ideas may enable you to create a seamless, in-app learning experience for your company.

In this session, you will learn:

  • The components needed for an LMS-less course tracking solution
  • How to embed a Storyline course on a webpage and share data between the course and the page
  • How to overcome Storyline variable tracking limitations to identify new versus resumed course views
  • How to send course progress and completion data from Storyline to Mixpanel, or another online data collection tool
  • How you can embed Vimeo videos into a Storyline course and use Vimeo APIs to track video viewing progress
  • How to plan the course data that you want to track, and transform it into the correct format for your database

Technology discussed:

84.51° Stratum (our product), Stratum Learning Center, built with MadCap Flare (CMS), Articulate Storyline, Mixpanel (data analytics tool), Vimeo and Vimeo APIs, Javascript


Fred Tacon

Instructional Designer/Elearning Developer

84.51°

Fred Tacon has been a part of the learning industry for more than 25 years as an instructional designer, eLearning and multimedia developer, classroom facilitator, and overall technology geek. He currently designs and develops effective and innovative technology- driven learning solutions for 84.51°, the data science, customer analytics, and personalized marketing enabler for The Kroger Company. Previously, he created learning solutions for Fidelity Investments and Provident Bank, among others. Fred likes to find creative ways to make stuff work, explain complicated things in ways that uncomplicated people can understand them, and engage learners with surprising aesthetics and immersive interactions.

John Stoll

Learning Technologist

84.51°

John Stoll is a learning technologist at 84.51° where he designs innovative instructional content and coordinates the implementation of technology in the virtual and onsite classroom. He has over seven years of experience in designing technology-enabled instruction. John earned his master's degree in instructional design from the College of Education, Criminal Justice, and Human Services at the University of Cincinnati, where he focused on building elegant, accessible online learning objects. John likes to make learning easy by creatively simplifying the learning infrastructure for end-users and facilitators using technology with graphic design best practices.

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